Our current turnaround time is always shown on the banner at the top of the home page. Please check here before ordering.

Please see the shipping page here for all current postage costs.

If your order hasn't already been packed for dispatch we're happy to add to it. Please contact us in regards to adding additional items. Due to fees incurred by our payment providers, we cannot combine separate orders and refund postage charges.

We dont offer a ‘rush order’ service but if you need your order by a specific date - please contact us before ordering and we will do our best to accomodate.

Orders can be cancelled within 2 hours of being placed. As all items are made to order, once your item has been added to our production queue unfortunately is not possible to cancel. Sale item orders are final sale and cannot be cancelled.

We're always happy to discuss custom designs. Please drop us an email so we can chat! hello@sunshineandrayn.co.uk

We're so sorry your order has arrived damaged! Each parcel is packed as carefully as possible, but unfortunately accidents can happen. Please send us an email with details and photos within 24 hours of delivery so this can be resolved.