Our current turnaround time is always shown on the banner at the top of the home page. This is in addition to the transit time. Please check here before ordering.

Please see the shipping page here for all current postage costs.

Unfortunately we're unable to add additional items to an order once we've started production. Due to fees incurred by our payment providers, we cannot combine separate orders and refund postage charges.

We dont offer a ‘rush order’ service but if you need your order by a specific date - please contact us before ordering and we will do our best to accomodate.

Orders can be cancelled within 2 hours of being placed. As all items are made to order, once your item has been added to our production queue unfortunately is not possible to cancel. Sale item orders are final sale and cannot be cancelled.

We're unable to apply discount codes to an order once it has been placed. If you have a discount to use, this can be added during checkout on the order summary page.

We're always happy to discuss custom designs. Please drop us an email so we can chat! hello@sunshineandrayn.co.uk

We have a 30 day return policy, which means you have 14 days after receiving your order to notify us of your intent to return, and 14 days to return your items.

Made to order, and personalised/custom colour option items are not eligible for return.

Items must be in new, unused condition and in original packaging. We also need an order number/proof of purchase.

We're so sorry your order has arrived damaged! Each parcel is packed as carefully as possible, but unfortunately accidents can happen. Please send us an email with details and photos within 24 hours of delivery so this can be resolved.