FAQ

Our current turnaround time is always shown on the banner at the top of the home page. Please check here before ordering.

Postage starts at £3.25 for Royal Mail Tracked 48. Please see the shipping page for all current postage costs here

If your order hasn't already been packed for dispatch we're happy to add to it. Please contact us in regards to adding additional items. Please note, your new/additional order will be subject to the current order turnaround time and will not be expedited because of the existing order.

We dont offer a ‘rush order’ service but if you need your order by a specific date - please contact us before ordering and we will do our best to accomodate.

Orders can be cancelled within 2 hours of being placed. As all items are made to order, once your item has been cut/created unfortunately is not possible to cancel. Sale item orders are final sale and cannot be cancelled.

We're always happy to discuss custom designs. Please drop us an email so we can chat! hello@sunshineandrayn.co.uk

We're so sorry your order has arrived damaged! Each parcel is packed as carefully as possible, but unfortunately accidents can happen. Please send us an email with details and photos so this can be resolved.

Still have a question? Email us at hello@sunshineandrayn.co.uk and we'll get back to you soon!